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These terms and conditions apply to every agreement you as a consumer enter into with VAN HARVEY, a trade name of E-asy Concepts B.V.
VAN HARVEY (trade name of E-asy Concepts B.V.) Ambachtshof 88 2632 BB Nootdorp The Netherlands Phone: +31 85 800 05 03 Email: info@vanharvey.com Chamber of Commerce number: 80196683 Opening hours: Mon-Fri 10:00 to 17:00
These terms and conditions apply to every offer from VAN HARVEY and to every distance contract concluded between VAN HARVEY and the consumer.
If an offer has a limited validity period or is made under specific conditions, this will be explicitly stated in the offer. The offer contains a complete and accurate description of the products offered. The description is sufficiently detailed to allow a proper assessment of the offer by the consumer.
The agreement comes into effect at the moment the consumer accepts the offer and meets the corresponding conditions. VAN HARVEY will immediately confirm receipt of the acceptance of the offer electronically.
The consumer has the right to withdraw from the contract within a period of 14 days without giving any reason. The withdrawal period expires 14 days after the day on which the consumer or a third party designated by the consumer, who is not the carrier, physically takes possession of the last product.
During the cooling-off period, the consumer will handle the product and packaging with care. He will only unpack or use the product to the extent necessary to establish the nature, characteristics, and functioning of the product.
If the consumer exercises his right of withdrawal, he shall notify VAN HARVEY within the cooling-off period by means of the model withdrawal form or in another unambiguous manner. The consumer shall return the product as quickly as possible, but within 14 days from the day following the notification. The consumer shall bear the direct costs of returning the product.
If VAN HARVEY makes it possible for the consumer to notify the withdrawal electronically, it will send an acknowledgment of receipt immediately upon receipt of this notification. VAN HARVEY will reimburse all payments from the consumer, including any delivery costs charged by VAN HARVEY for the returned product, without delay but within 14 days following the day on which the consumer notifies the withdrawal.
During the validity period mentioned in the offer, the prices of the products offered will not be increased, except for price changes due to changes in VAT rates. The prices of products stated in the offer are inclusive of VAT.
VAN HARVEY guarantees that the products comply with the contract, the specifications stated in the offer, the reasonable requirements of reliability and/or usability and the statutory provisions and/or government regulations existing on the date the contract was concluded.
VAN HARVEY will take the greatest possible care when receiving and implementing orders for products. The place of delivery is the address that the consumer has made known to VAN HARVEY. With due observance of what is stated in Article 4 of these general terms and conditions, VAN HARVEY will execute accepted orders expeditiously but at the latest within 30 days, unless a different delivery period has been agreed.
Unless otherwise stipulated in the agreement or additional conditions, the amounts owed by the consumer must be paid within 14 days after the start of the cooling-off period, or in the absence of a cooling-off period within 14 days after the conclusion of the agreement.
VAN HARVEY has a sufficiently publicized complaints procedure and handles the complaint in accordance with this complaints procedure. Complaints about the execution of the agreement must be submitted to VAN HARVEY fully and clearly described within a reasonable time after the consumer has discovered the defects.
Contracts between VAN HARVEY and the consumer to which these general terms and conditions apply are exclusively governed by Dutch law. All disputes between parties will be submitted exclusively to the competent court in the Netherlands.